Popular Services
Purchase standard IT equipment, products or services
Request support with computer hardware and/or IT accessories.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
ITS provides quotes for computer hardware and software
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Purchase non-standard (custom) IT equipment, hardware, software and services
Report issue with computer hardware and/or IT accessories, This includes computers, projectors, desktop printers, Pharos copier/printer/scanner, projectors, monitors, peripherals, and all other University owned IT hardware.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Request ITS support with local desktop and network printers and scanners.
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Use this service to request assistance with department and shared inboxes.
Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
Report issue/problem with Wifi and wired connections.
Use this service to submit an IT Project Request.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Visit this service to get answers to your TeamDynamix questions.