Block or unblock in Outlook on the web

Summary

This article shows the steps that can be used to block and unblock senders in Outlook Web App (OWA).

Body

You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook on the web automatically moves messages from that sender to the Junk Email folder.

Block senders from sending you email

If you're receiving unwanted email, you can block the email addresses and domains you don't want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

  1. Select SettingsSettings button > View all Outlook settings.

  2. Select Mail > Junk email.

    A screenshot of the Settings menu with Junk email selected

  3. If you want to block an email address, enter the email address in Blocked senders and select Add. If you want to block all email from a domain, enter the domain name in Blocked domains and select Add.

    A screenshot of the blocked senders box

  4. Select Save.

Unblock senders

If you want to remove someone from the blocked senders list, follow the instructions below.

  1. Select SettingsSettings button > View all Outlook settings.

  2. Select Mail > Junk email.

    A screenshot of the Settings menu with Junk email selected

  3. Select the address or domain you want to unblock, and select Remove.

Stop messages from going into your Junk Email folder

There are times when you don't want messages from a specific person or domain to end up in your Junk Email folder. Messages from addresses or domains on the safe senders list won't get moved to your Junk Email folder.

  1. Select SettingsSettings button > View all Outlook settings.

  2. Select Mail > Junk email.

    A screenshot of the Settings menu with Junk email selected

  3. Under Safe senders, enter the email address or domain you want to add, and select Add.

    A screenshot of the safe senders box

  4. Select Save.

Details

Details

Article ID: 144739
Created
Fri 7/1/22 5:34 PM
Modified
Mon 6/9/25 11:41 AM