Printing and Copying FAQ

How much does it cost to print or copy?

• Black & White printing is $0.05 per side
• Color printing is $0.30 per side

Will it cost me to scan my document and be sent to my email?

• No, you can scan your document and send it to your email – simply by selecting Email, entering your email, and selecting send on the print release stations.

Why can I not print my document in color?

• For more information about printing in color view printing instructions.

How long will my print job stay in the print queue?

• If your print job is not printed within a 2 hour period, it will automatically be deleted from the print queue.

What is the difference between Print and Print All at the print release stations?

• Print releases the selected job and Print All releases all jobs in your print queue.

How do I print from my mobile phone, tablet or laptop?

• For more information about printing from your Mobile Phone, Tablet or Laptop.

Where do I buy a CI Guest card for printing and copying?

• CI Guest cards are available for purchase at any of these DOCK Stations:
  • Broome Library 1350
  • Town Center Market

Where can I add funds or check my balance for my printing and copying account?

• Students and employees can visit any of the DOCK Station locations or via DOCK Online through your myCI account. Guests will need to visit a DOCK Stations to view or add funds.

Who can I contact if I need further assistance with printing or copying?

• Students & employees: submit a printing/copying help request or call the ITS Help Desk at 805-437-8552
• University guests, visitors, vendors, and affiliates: submit your copying/printing assistance requests through the guest service request form or call the ITS Help Desk at 805-437-8552

I need help with my DolphinOne Card

• Submit a Card Services help request