Recently Modified Articles

Instructions on how to access voicemail via the Web interface.
Instructions for enabling and downloading FindTime extension in Outlook.
Update your emergency contact information for the CSUCI Alert system
IT Solution Center Hours of Operation
Description and instructions for use of the device Meeting Owl.
Using a Web Browser to access CSUCI's virtual labs and desktops.
Overview of the features and functionality in the myCI portal
List of standard campus software and site licenses
Guide for common Cisco phone and voicemail features
Process to self-register into Duo two-factor authentication.
How CSUCI guests can get help with technology issues
Access your PC from your VDI session, Caching Network Credentials, Change Display Settings & Pin Network Drives.
Access your Mac from your VDI session, Cache your Network Credentials, Change Screen Resolution, Pin Network Drives & Emulate Right Click on a Mac.
Using Remote Desktop Protocol (RDP) to access CSUCI's virtual labs and desktops.
Information about the myCI portal
Addressing browser-based VDI connectivity issues.
This article contains some quick reference links and video guides for setting up and using Duo 2-factor-authentication.
What services use Duo 2-factor-authentication?
What types of devices work with duo 2-Factor-Authentication?
Information about Duo and Two-Factor Authentication