Recently Modified Articles

List of standard campus software and site licenses
Article outlines steps used to connect to the CI and Eduroam networks on devices running Android 11.
IT Solution Center Hours of Operation
Instructions on how to add external guests into Microsoft Teams.
This article contains some quick reference links and video guides for setting up and using Duo 2-factor-authentication.
This article instructs users on how to configure DUO mobile on new devices if using the same phone number.
What is a Duo Key Fob or Hardware Token?
Instructions for disabling
Guide for releasing emails from Exchange Online Protection quarantine
Instructions on how to access voicemail via the Web interface.
Instructions for enabling and downloading FindTime extension in Outlook.
Update your emergency contact information for the CSUCI Alert system
Description and instructions for use of the device Meeting Owl.
Using a Web Browser to access CSUCI's virtual labs and desktops.
Overview of the features and functionality in the myCI portal
Guide for common Cisco phone and voicemail features
Process to self-register into Duo two-factor authentication.
How CSUCI guests can get help with technology issues
Access your PC from your VDI session, Caching Network Credentials, Change Display Settings & Pin Network Drives.
Access your Mac from your VDI session, Cache your Network Credentials, Change Screen Resolution, Pin Network Drives & Emulate Right Click on a Mac.
Using Remote Desktop Protocol (RDP) to access CSUCI's virtual labs and desktops.
Information about the myCI portal