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Services or Offerings?
Digital Storage
  1. Services
  2. Software & Applications
Request assistance with digital storage technologies such as DropBox, OneDrive, or Google Drive.
Remote Access to CI Systems
  1. Services
  2. Network and Connectivity
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Wireless Networks
  1. Services
  2. Network and Connectivity
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
Request Help with Wifi Access
  1. Services
  2. Accounts and Access
  3. Can't Login to Wifi (Internet)
Get help connecting to the campus WiFi network.
Division of Academic Affairs Data Analytics (DAADA) Request
  1. Services
  2. Other Divisions and Departments
  3. Academic Affairs
This service is offered to members of the Division of Academic Affairs. For data requests in other divisions, please contact the appropriate Institutional Research Analyst by visiting the following website- https://www.csuci.edu/ir/
Other Digital Storage
  1. Services
  2. Software & Applications
  3. Digital Storage
Submit Request for a different digital storage medium supported at CSUCI such as network drive storage (eg: G Drive / groupshares) or Google Drive.
Request VPN Access
  1. Services
  2. Network and Connectivity
  3. Remote Access to CI Systems
Access group network shares (such as “G Drive”) remotely. Access keyserved campus software remotely
Update Permissions
  1. Services
  2. Accounts and Access
  3. Account Administration
Use this service offering to request updates to staff and faculty account access, such as access to groupshares, FIM groups, or PeopleSoft modules.
Request Help with WiFi Connectivity
  1. Services
  2. Network and Connectivity
  3. Wireless Networks
Use this service offering to request assistance with connecting to campus WiFi (CI, CI_GUEST, or EduRoam).
Request VDI Access Assistance
  1. Services
  2. Network and Connectivity
  3. Remote Access to CI Systems
Access campus software remotely.
Dropbox
  1. Services
  2. Software & Applications
  3. Digital Storage
Use this service offering to get help with Dropbox