My myCI account is locked, please unlock it

Your myCI access may get locked due to entering your Dolphin Name & Dolphin Password incorrectly too many times. For most users, your myCI account will automatically unlock within 20 minutes; some users with elevated security privileges will require a manual unlock for their account. 

If your account remains locked after 20 minutes from your last login attempt (or if you require a manual unlock of your account), you can do one of the following:

Answers to frequently asked questions about your myCI account (Dolphin Name & Dolphin Password) can be found in the Knowledgebase (click here)

Request Service


Service ID: 27638
Mon 5/14/18 4:39 PM
Thu 7/26/18 4:05 PM