Get help with Microsoft Teams


Microsoft Teams is a unified communication and collaboration platform that combines workplace chat, video meetings, file storage (including collaboration on files), and integration with Office 365 services.

Available to

All CSUCI employees 


  • Chat: the "Chat" section enables real-time chat/instant messaging with campus colleagues, both individually and in groups. Direct messages allow users to send private messages to a specific user rather than a group of people.
  • Teams: The "Teams" Teams allows communities, groups, or teams to join through a specific URL or invitation sent by a team administrator or owner. Users can create teams to facilitate collaboration.
  • Channels: Within a team, members can set up channels. Channels are topics of conversation that allow team members to communicate without the use of email or group SMS (texting). Users can reply to posts with text as well as images and GIFs.
  • Meetings: meetings in Teams can be scheduled or created ad-hoc and users visiting the channel will be able to see that a meeting is currently in progress. Teams also has a plugin for Microsoft Outlook to invite others into a Teams meeting
  • Video conferencing is built-in to the Teams platform


Please use your CSUCI email address (e.g., to login to Microsoft Teams. 

Microsoft Teams will work best if you download & install Microsoft Teams app on your desktop/laptop and mobile device 

Getting Started

  1. Download & install Microsoft Teams app on your desktop/laptop and mobile device
  2. Learn how to login to Microsoft Teams
  3. Watch the online training videos for Microsoft Teams

Get Help

 Use the "Request Service" button on this page to report an issue with Microsoft Teams or to request assistance with installation, configuration or use of Microsoft Teams

Request Service


Service ID: 42361
Mon 3/9/20 5:24 PM
Mon 3/9/20 5:24 PM