Help with Duo two-factor authentication (2FA)

Tags duo


Two-factor authentication (2FA) is the process in which a user accesses a computer system or software application using two forms of authentication to login. 2FA has been adopted by many universities and corporations because it has proven to be so effective at curtailing cyber-attacks and thwarting phishers. 

Hackers are always searching for new ways to steal or trick you into giving up your password. They are good at it. If you have two-factor authentication (2FA) turned on, however, you can frustrate their plans. Even if they steal or hack your password, they can’t log in to protected services because they won’t have access to your phone, tablet, or Duo key fob. 

Duo, a leading provider of 2FA services, was selected by the CSU and CSUCI for its affordability, dependability, and its user-friendly approach. 

Available to

Faculty, staff, student assistants

Getting Started

Read the Knowledgebase articles about Duo to learn about how to install and use Duo 2FA at CSUCI.

Get Help

Use the "Request Service" button on this page to report an issue, problem or to get assistance with Duo.

NOTE: If you are unable to use the "Request Service" button get help with Duo because you are not able to login to myCI: please visit this page for information on how to request help with myCI or Duo

Request Service


Service ID: 42672
Mon 3/23/20 10:37 AM
Thu 4/9/20 11:32 AM