Report other/unlisted login problem with MyCI


Some members of the CSUCI community may experience issues logging into myCI (due to Duo multi-factor authentication or other reasons), which makes it difficult to submit a support ticket using this system (TeamDynamix). 

Available to

Anyone that cannot login to myCI to submit a support ticket through the IT Solution Center. 

Get Help

If you are a CSUCI student, faculty or staff member: please review the support options on the Accounts & Access page before you submit a request using this page

If you are unable to login to myCI you have these 3 options for requesting assistance from Information Technology Services (ITS): 

  1. Use the "Request Service" button on this page to create a support ticket (myCI login not required)
  2. Call the Solution Center at 805-437-8552 during regular business hours
  3. Visit the ITS walk-in desk at Broome Library 1350 during regular business hours
Request Service


Service ID: 42955
Thu 4/9/20 10:17 AM
Tue 4/21/20 11:32 AM