ITS Help Desk Hours and Contact Information


On-campus: x8552

Off-campus: (805) 437-8552


Monday: 8:00 a.m. - 7:00 p.m.
Tuesday: 8:00 a.m. - 7:00 p.m.
Wednesday: 8:00 a.m. - 7:00 p.m.
Thursday: 8:00 a.m. - 7:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday & Sunday: closed


Access the ITS Help Desk online 24 hours a day at:
Service Catalog / Knowledge Base

 Check Service Status

Access status on our most commonly used Applications.


Email us:

 Broome Library 1350 Walk-In

In-person walk-in assistance is available Monday through Thursday from 8:00a.m. to 7:00 p.m. and on Friday from 8:00 a.m. to 5:00 p.m. in Broome Library 1350.​​​​​​


The ITS Help Desk is closed during University holidays and closures.

Requests submitted during evening and weekend hours will be reviewed on the next business day. Critical system outages that occur outside business hours may be escalated for after business hours resolution.

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Article ID: 57067
Mon 7/9/18 6:01 PM
Thu 5/16/24 9:03 AM