Installing Perceptive Content EP4 Client via Software Center


The upgraded Perceptive Content EP4 (7.7.x) desktop client may be installed via Software Center. This self-service option is simple, fast, and will not require administrative access. Please note that there is no PErceptive CLient desktop application for MacOS; Mac users are advised to use the Web-based CI Fileflow, accessible via myCI, instead.


IMPORTANT: Please note that in order to install Perceptive Content via Software Center, your computer must be connected on-campus by Ethernet cable or on the CI WiFi network. If working remotely, your computer must be connected to the GlobalProtect VPN.

  1. Open the Start menu and type "Software Center"
  2. Click "Software Center"  from the list of search results to launch the application.

    Software Center
  3. Under the "Applications" tab, click the "Perceptive Content 7.7.x" icon

    Perceptive Content installation in Software Center
  4. Click the "Install" button. The installation

    Installation in Software Center
  5. The installation will proceed and should complete within 15 minutes.
  6. Optional: To add the Perceptive Content icon to your desktop, click on the Start Menu, expand the "Common Applications" folder, and click and drag the "Perceptive Content" icon to your desktop to create a shortcut.

Configuring a Connection Profile

If no prior version of Perceptive Content was installed on the computer, then the application will automatically configure the proper connection profile and these steps can be skipped. If installing Perceptive Content EP4 over a prior version of Perceptive Content, the application will attempt to connect to the old server using the old connection profile. The following steps can be used to configure a new connection profile:

  1. Launch Perceptive Content
  2. Click “Connection Profiles” > “Edit Connection Profiles”

    Connection Profiles
  3. Click the “Create” button

    Connection Profiles
  4. Input the server information, then click “OK”

     New Connection Profile

    Name: APP31
    Server name:
    Port number: 6000

    Please note that Connection Profiles must have unique names. If a profile named "APP31" already exists, the new profile should be named differently, such as APP31-two.
  5. Make sure that the newly created connection profile is highlighted, then click “OK”

    New Connection Profile
  6. You should now be able to connect

Video Walkthrough

Click here to view a video walkthrough of the installation steps.

Need Help?

If assistance is needed with competing the Perceptive Content client installation, please submit an ITS Service Request.

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Article ID: 148962
Fri 2/3/23 10:28 AM
Thu 3/2/23 11:51 AM

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This service is used to request the installation of the new Perceptive Content EP4 Desktop Client