Adobe Creative Cloud 2019 (CC19) for Faculty and Staff

Tags Adobe

How do I request Adobe Creative Cloud 2019 (CC19) on my university-issued personal computer?

  1. Submit a ticket to the Solution Center
  2.  A technician will contact you and install CC19 on your computer.
  3. You will be assigned a named license (an individual Creative Cloud license).  You will receive an email from Adobe when the named license is created.

How do I log on to CC19?

Faculty and Staff login with their Dolphin email address, in the form of

Start one of the Adobe applications, and it will prompt you to login.  Here is an example with Adobe Photoshop:

  1. Start Adobe Photoshop

    Start Adobe Photoshop
  2. Login with your Dolphin email address,  When you click on the password field, it will take you to myCI.

    Sign into photoshop with your dolphin address ending in
  3. Log into myCI

    Login to myCI
  4. Photoshop is ready for you to use.

    Photoshop is ready for you to use

How many devices can I install CC19 with the named license?

Your named license lets you install your apps on more than one computer, activate (sign-in) on two, but use them on only one computer at a time.  

How do I request CC19 for a lab or classroom?

CC19 is already installed in all labs & classrooms. To report a discrepancy, please submit a ticket to the Solution Center.

How can I install CC19 on my personally-owned home computer? 

Once you have your named license assigned, you can login to with your Dolphin account, and download Apps from the Adobe website.

Who can I contact if I need assistance?

Please contact the Solution Center.

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Article ID: 86408
Fri 9/6/19 10:00 AM
Fri 9/6/19 11:41 AM