How do I request Adobe Creative Cloud (CC) on my university-issued personal computer?
- Submit a ticket to the ITS Help Desk.
- A technician will contact you and install CC on your computer.
- You will be assigned a named license (an individual Creative Cloud license). You will receive an email from Adobe when the named license is created.
How do I log on to CC?
Faculty and Staff login with their Dolphin email address, in the form of joe.dolphin@csuci.edu
Start one of the Adobe applications, and it will prompt you to login. Here is an example with Adobe Photoshop:
- Start Adobe Photoshop
- Login with your Dolphin email address, joe.dolphin@csuci.edu. When you click on the password field, it will take you to myCI.
- Log into myCI
- Photoshop is ready for you to use.
How many devices can I install CC with the named license?
Your named license lets you install your apps on more than one computer, activate (sign-in) on two, but use them on only one computer at a time.
How do I request CC for a lab or classroom?
CC19 is already installed in all labs & classrooms. To report a discrepancy, please submit a ticket to the ITS Help Desk.
How can I install CC on my personally-owned home computer?
Once you have your named license assigned, you can login to adobe.com with your Dolphin account, joe.dolphin@csuci.edu and download Apps from the Adobe website.
Who can I contact if I need assistance?
Please contact the ITS Help Desk.