I don't have a cellular data plan on my phone or tablet. How can I complete Duo two-factor authentication?

If your device is connected to a wi-fi network, you won't need access to a cellular data plan to get push notifications from Duo. Once the Duo Mobile App is set up, it can generate a passcode without being online by opening the Duo Mobile App on your device and then selecting the down arrow symbol next to the CSU Channel Islands service.

You can use that passcode to log in.

To generate a new passcode, click on the circular arrows.


Need more help?

Submit a service request with the ITS Helpdesk for assistance with Duo Mobile.

Contact Information Security at infosec@csuci.edu.


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Article ID: 98569
Mon 2/17/20 1:33 PM
Thu 2/27/20 4:50 PM