Account Administration


CSUCI Employees (Faculty & Staff) receive a myCI account and Microsoft Exchange/Outlook email account automatically once their new employee paperwork has been submitted to and processed by Human Resources. University employees who have questions about their account are encouraged to use this service.

Get Help

Use the "Submit ITS Ticket" button on this page to report an issue or problem with your Faculty or Staff account's permissions.

Use the "Update Permissions" button on this page to request help from ITS with changing an account's security permissions.

Use the "FIM/MIM Updates" button to request FIM/MIM group updates.

Submit ITS Ticket Update Permissions Request FIM/MIM Update


Service ID: 51403
Tue 1/4/22 9:37 AM
Fri 9/15/23 3:12 PM

Service Offerings (3)

Request Account Administrative Support
Use this service offering to request assistance with existing account access.
Update Permissions
Use this service offering to request updates to staff and faculty account access, such as access to groupshares, FIM groups, or PeopleSoft modules.
Request FIM/MIM Update
Overview The Microsoft Forefront Identity Manager (FIM/MIM) portal is a user and administrator-facing component that interfaces with Active Directory and allows for group management tasks and other administrative options. A FIM portal user can manage their own security groups and enable/disable pri