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Services or Offerings?
Account Access Issue
  1. Services
  2. Report an Issue
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Account Administration
  1. Services
  2. Accounts and Access
Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.
Find My Login (Self Service)
  1. Services
  2. Accounts and Access
  3. Account Access
If you have forgotten your Dolphin Name or Dolphin ID Number password, you can retrieve it yourself using this self service.
Request Account Administrative Support
  1. Services
  2. Accounts and Access
  3. Account Administration
Use this service offering to request assistance with existing account access.
Reset My Password (Self Service)
  1. Services
  2. Accounts and Access
  3. Account Access
Use this service if you have forgotten your myCI password.
Update Permissions
  1. Services
  2. Accounts and Access
  3. Account Administration
Use this service offering to request updates to staff and faculty account access, such as access to groupshares, FIM groups, or PeopleSoft modules.
Request FIM/MIM Update
  1. Services
  2. Accounts and Access
  3. Account Administration
Overview
The Microsoft Forefront Identity Manager (FIM/MIM) portal is a user and administrator-facing component that interfaces with Active Directory and allows for group management tasks and other administrative options. A FIM portal user can manage their own security groups and enable/disable pri