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    Services or Offerings?
    Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.

    Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.

    If you have forgotten your Dolphin Name or Dolphin ID Number password, you can retrieve it yourself using this self service.

    Use this service offering to request assistance with existing account access.

    Use this service if you have forgotten your myCI password.

    Use this service offering to request updates to staff and faculty account access, such as access to groupshares, FIM groups, or PeopleSoft modules.

    Overview
    The Microsoft Forefront Identity Manager (FIM/MIM) portal is a user and administrator-facing component that interfaces with Active Directory and allows for group management tasks and other administrative options. A FIM portal user can manage their own security groups and enable/disable pri