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Services or Offerings?
Account Access
  1. Services
  2. Accounts and Access
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Account Administration
  1. Services
  2. Accounts and Access
Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.
CI Business Phone Service
  1. Services
  2. Telephone & Voicemail
Request assistance with campus phones
Computer Hardware & IT Accessories
  1. Services
  2. Computer Hardware & Accessories
Request support with computer hardware and/or IT accessories.
Corporate Games Registration 2022
  1. Services
  2. Other Divisions and Departments
  3. CI Staff Council
Use this service to sign up and participate in the 2022 Corporate Games.
CSUCI Website Development, Maintenance & Support
  1. Services
  2. Web Services
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Desktop Printer & Copier Support
  1. Services
  2. Computer Hardware & Accessories
Request ITS support with local desktop and network printers and scanners.
DolphinOne Card Account
  1. Services
  2. Accounts and Access
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Employee Calendars
  1. Services
  2. Email & Calendars
Use this service to request assistance with employee, faculty, or shared calendars.
Employee Email
  1. Services
  2. Email & Calendars
Use this service to request assistance with employee email.
Faculty, Staff, or group calendars
  1. Services
  2. Email, Calendar, and Messaging
Support with Faculty, Staff, and group calendars in Outlook and Teams.
Fax Line
  1. Services
  2. Phones, Voicemail, and Fax
Request support with a fax line.
Get Help with Teaching & Learning Technologies
  1. Services
  2. Teaching & Learning Support
Request help from the Teaching & Learning Innovations team
Guest Account(s)
  1. Services
  2. Accounts and Access
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Help with Spam Filtering
  1. Services
  2. Email & Calendars
Spam filtering is used to detect unsolicited and unwanted email and prevent that email from being delivered to a user’ mailbox.