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Services or Offerings?
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.

Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.

Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.

Report issue with Faculty, Staff, or Dept/Group Calendars

Request assistance with campus phones, purchase new phones, or purchase new phone service.

Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.

Report issue with computer hardware and/or IT accessories, This includes computers, projectors, desktop printers, Pharos copier/printer/scanner, projectors, monitors, peripherals, and all other University owned IT hardware.

Request support with computer hardware and/or IT accessories.

Report a problem with computer lab workstation(s).

Report a problem or request assistance with conference room technology.

Use this service to sign up and participate in the 2022 Corporate Games.

Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.

Request ITS support with local desktop and network printers and scanners.

Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.

Report issue with student email