Request VDI Access Assistance


The University provides a virtual desktop infrastructure (VDI) to enable secure remote access.

NOTE: most campus services, including campus email, Dolphin Files, and CI Records can be accessed securely from remote locations without VDI using myCI.

VDI enables University users to access group network shares (such as the “G Drive”) and key campus software remotely. Learn more about what campus services require VPN vs VDI for remote access.

Available to

Students, Faculty, Staff, Organizations, Affiliates & Vendors


  • Enable secure remote access to lab-specific software, systems and services.


  1. A modern web browser such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
  2. If access to your laptop from your VDI session is necessary, please install the RDP client for your computer.  
  3. If necessary, requester should complete a Telecommuter Information Security Review form (in MS Word format) (MS Word, 223KB)
  4. A University-issued laptop computer (unless otherwise authorized by the AVP for Information Technology Services and the Information Security Officer). 

Getting Started

  1. Use the "Request VDI Access Assistance" button on this page to begin a new VDI session.
  2. Or watch our self-paced video guide to configure your PC to use RDP.

Need More Help?

Additional information on connecting and using VDI may be found in this knowledge base article.

If you need further assistance, submit an ITS service request by clicking the "Request VDI Access Assistance" on this page or call the ITS Help Desk at (805) 437-8552.

Request VDI Access Assistance


Service Offering Id: 326
Mon 12/13/21 8:20 AM
Fri 1/21/22 3:13 PM