Articles and FAQs about Microsoft Teams Phones, telephony, and voicemail.

Articles (10)

Pinned Article Microsoft Teams Phone Migration Project

An overview of the Microsoft Teams Phone Migration Project

Accessing Voicemail via the Web

Instructions on how to access voicemail via the Web interface.

Campus Phone and Voicemail Instructions

Guide for common Cisco phone and voicemail features

Disabling Automatic Video on Jabber Calls

Instructions for disabling automatic video calls in Jabber

Installing Jabber Client

This article provides the steps that can be used to install Cisco Jabber on each platform.

MAC address for Cisco phone

Locating a MAC address on a campus Cisco telephone

Microsoft Teams Phones How-To Video List

Links to brief Microsoft Teams Phones how-to videos.

Microsoft Teams: How to Set Priority Contacts

This article illustrates the steps used to add priority contacts in Microsoft Teams.

Microsoft Teams: How to Set Working Hours

This article summarizes how to set working hours when notifications can be received in Microsoft Teams.

Teams Phone: Call Queue Opt-In or Opt-Out

This article provides the steps used to opt-in to or opt-out of call queues.