Remote Phone Service

Overview

The department of Information Technology Services provides call forwarding and Cisco Jabber phone services to employees and University organizations to efficiently answer campus extensions when working remotely.

Available to

Faculty, Staff, Campus Organizations

Benefits

Ability to make and take calls from one's CSUCI issued extension without being physically located at one's CSUCI issued phone. 

Requirements

Must have a CSUCI issued extension..

Cost

Included in the cost of the CSUCI phone service

Related Knowledge Base Articles

Campus Phone and Voicemail Instructions

Call Forwarding

Installing Jabber Client

Requesting Help

1. To request help with forwarding a campus phone extension to another phone number, click the "Request Call Forwarding" button.
2. To request creation of a Cisco Jabber account linked to a campus phone extension or extensions, click the "Request Jabber Account" button.
3. To request help with installing the Cisco Jabber software client, click the "Request Jabber Client Installation" button.
4. To request help with other remote phone service related issues, click the "Submit Miscellaneous Remote Phone Ticket" button.