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Services or Offerings?
CI Business Phone Service
  1. Services
  2. Telephone & Voicemail
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Remote Phone Service
  1. Services
  2. Telephone & Voicemail
Get help with remote phone services such as Cisco Jabber and phone forwarding.
Request Call Forwarding
  1. Services
  2. Telephone & Voicemail
  3. Remote Phone Service
Use this service offering to request help with forwarding an office extension to a different extension, personal cell phone, or other phone.
Request Jabber Account
  1. Services
  2. Telephone & Voicemail
  3. Remote Phone Service
Use this service offering to request creation of a Jabber account.
Request New Phone/Service
  1. Services
  2. Telephone & Voicemail
  3. CI Business Phone Service
Voice-over-IP (VOIP) phone service provides CI faculty, staff, student employees and University organizations with internal, local and long-distance telephone service as well as voicemail service.
Request Update to Phone/Service
  1. Services
  2. Telephone & Voicemail
  3. CI Business Phone Service
Use this service offering to request changes to an existing phone.
Miscellaneous Telecom Ticket
  1. Services
  2. Telephone & Voicemail
  3. CI Business Phone Service
Submit a general ticket regarding campus phone service.
Submit Miscellaneous Remote Phone Ticket
  1. Services
  2. Telephone & Voicemail
  3. Remote Phone Service
Submit general ticket for remote phone assistance