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Services or Offerings?
Get Help with TeamDynamix
  1. Services
  2. Software & Applications
Visit this service to get answers to your TeamDynamix questions.
Digital Signage
  1. Services
  2. Report an Issue
Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.
Conference Room Technology
  1. Services
  2. Report an Issue
Report a problem or request assistance with conference room technology.
Account Access
  1. Services
  2. Accounts and Access
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Classroom / Conference Room Technology
  1. Services
  2. Teaching & Learning Support
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
MyCI Content Support
  1. Services
  2. Web Services
Use this service to request content updates to myCI services.
Computer Hardware & IT Accessories
  1. Services
  2. Report an Issue
Report issue with computer hardware and/or IT accessories, This includes computers, projectors, desktop printers, Pharos copier/printer/scanner, projectors, monitors, peripherals, and all other University owned IT hardware.
Computer Hardware & IT Accessories
  1. Services
  2. Computer Hardware & Accessories
Request support with computer hardware and/or IT accessories.
CSUCI Website Development, Maintenance & Support
  1. Services
  2. Web Services
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Outlook/Exchange Email
  1. Services
  2. Report an Issue
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Account Access Issue
  1. Services
  2. Report an Issue
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Classroom Technology
  1. Services
  2. Report an Issue
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Calendars
  1. Services
  2. Report an Issue
Report issue with Faculty, Staff, or Dept/Group Calendars
Phone Moves
  1. Services
  2. Telephone & Voicemail
Use this service to request relocation of Cisco phones.
Report Issue with Network Access
  1. Services
  2. Report an Issue
Report issue/problem with Wifi and wired connections.