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Services or Offerings?
Remote Access to CI Systems
  1. Services
  2. Network and Connectivity
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
CMS/PeopleSoft Support
  1. Services
  2. Software & Applications
Get help with Common Management System (CMS)
Web Based Application & Workflow Consultation
  1. Services
  2. Web Services
Request a new web-based form, database and/or workflow system
Request Assistance with Selecting and/or Implementing a New Application
  1. Services
  2. IT Projects & Purchases
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Guest Account(s)
  1. Services
  2. Accounts and Access
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Get Help with TeamDynamix
  1. Services
  2. Software & Applications
Visit this service to get answers to your TeamDynamix questions.
Report a spam or phishing email
  1. Services
  2. Information Security
Report a fraudulent email, spam, or phishing scam.
Request for Help from Enrollment Management
  1. Services
  2. Other Divisions and Departments
  3. Academic Affairs
This service is used to submit requests for help to the Enrollment Management Department at CI.
Outlook/Exchange Email
  1. Services
  2. Report an Issue
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Calendars
  1. Services
  2. Report an Issue
Report issue with Faculty, Staff, or Dept/Group Calendars
Employee Email
  1. Services
  2. Email & Calendars
Use this service to request assistance with employee email.
Digital Signage
  1. Services
  2. Computer Hardware & Accessories
Use this service to request assistance with digital signage
Housing / Residential Network Connectivity
  1. Services
  2. Network and Connectivity
Request assistance with network connectivity in student housing.
Dolphin Email (student email)
  1. Services
  2. Report an Issue
Report issue with student email
Student Email
  1. Services
  2. Email & Calendars
Use this service to request assistance with Dolphin Email