Overview
Infrastructure Services in CSUCI Information Technology Services (ITS) provides Voice-over-IP (VoIP) phone service to employees and University organizations using Cisco phones.
To request the physical move of a Cisco phone, please use the Phone Move Service to submit your request.
Available To
Staff, Faculty, and Campus Organizations
Cost
Here is a sampling of fees:
Cisco IP Phone (new) $400.00
Cisco IP Phone (replace existing) $400.00
Cisco IP Conference Phone $800.00
Voicemail $40.00
Additional Phone Number $17.00 monthly
Related Knowledge Base Articles
Telephone and Voicemail Knowledge Base Category
Campus Phone and Voicemail Instructions
Requesting Help
- Click the "Request New Phone/Service" to purchase a new Cisco phone or phone service such as additional extensions or voicemail service.
- Click the "Request Update to Phone/Service" to request updates to pre-existing phones and service, such as updating names on extensions or adding lines to phones.
- Click the "Submit Miscellaneous Telecom Ticket" to request other assistance with VoIP telephone service, including requests for general billing information.