My Recently Visited Services
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Use this service to request a University-owned cell phone or hotspot for business use.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Use this service to submit an IT Project Request.
Report a fraudulent email, spam, or phishing scam.
Request ITS support with local desktop and network printers and scanners.
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
Report issue/problem with Wifi and wired connections.
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Request support with computer hardware and/or IT accessories.
ITS provides quotes for computer hardware and software
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Purchase non-standard (custom) IT equipment, hardware, software and services
Use this service to request assistance with employee, faculty, or shared calendars.
Request a new web-based form, database and/or workflow system
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Purchase standard IT equipment, products or services
Request help with creating a new web form or survey using Qualtrics