My Recently Visited Services
Get help with goCI, CSUCI's official mobile app for iOS, Android and m.csuci.edu
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Request support with computer hardware and/or IT accessories.
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Request help with creating a new web form or survey using Qualtrics
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Request assistance with digital storage technologies such as OneDrive and Google Drive.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Use this service to request to borrow laptops for Faculty, Staff, and Student Employees. Students are advised to visit Broome Library to check out laptops for academic purposes.
Use this service to request support in packaging up your computer, hardware, and phone to move it from one location on campus to another. You will still be required to submit a move request with Facilities to move your remaining office furniture and boxes.
Report a fraudulent email, spam, or phishing scam.
Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.
Request ITS support with local desktop and network printers and scanners.
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Report a problem or request assistance with conference room technology.
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Purchase standard IT equipment, products or services
Purchase non-standard (custom) IT equipment, hardware, software and services
Request installation/activation, moves, or disconnection of a new wired network connection, and report a problem or request repair for an existing wired network connection.
ITS provides quotes for computer hardware and software