My Recently Visited Services
Use this service to request assistance with employee, faculty, or shared calendars.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Learn how to view the status of your project request.
Request support with computer hardware and/or IT accessories.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Request help from the Teaching & Learning Innovations team
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Report a fraudulent email, spam, or phishing scam.
ITS provides quotes for computer hardware and software
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Request ITS support with local desktop and network printers and scanners.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
This service is offered to members of the Division of Academic Affairs. For data requests in other divisions, please contact the appropriate Institutional Research Analyst by visiting the following website- https://www.csuci.edu/ir/
Request help with creating a new web form or survey using Qualtrics
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.