My Recently Visited Services

ITS provides quotes for computer hardware and software

Request assistance with campus phones, purchase new phones, or purchase new phone service.

Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.

Request assistance with Pharos Multifunction Printers

Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.

Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.

Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.

Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.

Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)

Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.

Get help with Adobe Sign and electronic signatures

Request a new GOVMotus/Cal Fire email address, or update access to an existing GovMotus/Cal Fire email

Request ITS support with local desktop and network printers and scanners.

Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.

Request assistance with network connectivity in student housing.

Use this service to submit an IT Project Request.

Report a fraudulent email, spam, or phishing scam.

Report issue with student email

Request support with computer hardware and/or IT accessories.

Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.

Report issue with Faculty, Staff, or Dept/Group Calendars

Report information security questions or issues such as receipt of phishing emails or requests for malware scans.

Request help from the Teaching & Learning Innovations team

Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.