My Recently Visited Services
Request help with creating a new web form or survey using Qualtrics
Use this service to request assistance with employee, faculty, or shared calendars.
Purchase non-standard (custom) IT equipment, hardware, software and services
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Purchase standard IT equipment, products or services
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Report issues and problems with CI Fileflow (Perceptive Content/ImageNow), or request general workstation help with CI Fileflow.
Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.
ITS provides quotes for computer hardware and software
Get help connecting to the campus WiFi network.
Use this service to request support in packaging up your computer, hardware, and phone to move it from one location on campus to another. You will still be required to submit a move request with Facilities to move your remaining office furniture and boxes.
Use this service to request assistance with department and shared inboxes.
Request a new web-based form, database and/or workflow system
Report issue/problem with Wifi and wired connections.
Request assistance with Faculty or Staff accounts, such as updating access to groupshares or requesting FIM/MIM updates.
Use this service to sign up and participate in the 2022 Corporate Games.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.
Use this service to submit an IT Project Request.
Support with Faculty, Staff, and group calendars in Outlook and Teams.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
This service is used to request the installation of the new Perceptive Content EP4 Desktop Client