My Recently Visited Services
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.
Use this service to request support in packaging up your computer, hardware, and phone to move it from one location on campus to another. You will still be required to submit a move request with Facilities to move your remaining office furniture and boxes.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Use this service to request assistance with employee, faculty, or shared calendars.
Request help with creating a new web form or survey using Qualtrics
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Request ITS support with local desktop and network printers and scanners.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Purchase non-standard (custom) IT equipment, hardware, software and services
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Purchase standard IT equipment, products or services
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Visit this service to get answers to your TeamDynamix questions.
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Use this service to sign up and participate in the 2022 Corporate Games.
This service is used to request the installation of the new Perceptive Content EP4 Desktop Client
Report a fraudulent email, spam, or phishing scam.
ITS provides quotes for computer hardware and software