Access campus software remotely. Access group network shares (such as “G Drive”) remotely without the need for VPN access.
Get help with unlocking your Dolphin/myCI account
Get help with Faculty and Staff myCI and email accounts.
Use this service to request to borrow laptops for Faculty and Staff. Students should visit the Broome Library to check out Laptops.
Get help with Adobe Sign and electronic signatures
Use this service to submit an IT Project Request.
Provide and support voicemail boxes associated with CSUCI Campus extensions.
Purchase standard IT equipment, products or services
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Request other assistance related to IT project management.
Get help with installing or configuring standard software, like Microsoft Office, Adobe Acrobat and more.
Get help with Microsoft Teams
Create & manage shortcut URLs to University web sites using the go.csuci.edu domain
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
Students, Faculty, Staff, and Guests may use this service to get help with a problem, issue, or service that isn't listed.
Report a problem with, or request repair of, an existing phone or service.
Purchase non-standard (custom) IT equipment, hardware, software and services
Get help with the Dolphin Pod suite of collaboration apps, powered by Google GSuite for Education
Select to request help with an existing administrative application. This includes but is not limited to AdvisorTrack, Acalog, StarRez, CashNet, BadgePass, OneCI 2.0, Kuder Journey, and Blackboard Transact.
Step 2 of 2 of the digital signage process facilitates purchase and installation of the equipment
Get help with Common Management System (CMS)
Once you’ve submitted a project request, you can no longer update the project details, but you can notify project participants within the Feed.
Get help with Common Management System (CMS)
Create a new form and process in Adobe Sign to send documents out for signature; replaces Docusign