My Recently Visited Services
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Report a fraudulent email, spam, or phishing scam.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Spam filtering is used to detect unsolicited and unwanted email and prevent that email from being delivered to a user’ mailbox.
Use this service to request a University-owned cell phone or hotspot for business use.
Get help with remote phone services such as Cisco Jabber and phone forwarding.
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Use this service to request to borrow laptops for Faculty, Staff, and Student Employees. Students are advised to visit Broome Library to check out laptops for academic purposes.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Request support with computer hardware and/or IT accessories.
Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Report issues and problems with CI Fileflow (Perceptive Content/ImageNow), or request general workstation help with CI Fileflow.
PROTOTYPE - Service for strategic initiatives mapping
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Report issue/problem with Wifi and wired connections.
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Purchase standard IT equipment, products or services
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.