My Recently Visited Services

Faculty, Staff, and University organizations can get help with keeping their Web content up to date and accessible as well as request Web training or the creation of short URLs.


Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.


Learn how to view the status of your project request.


Learn how to view status of active projects that have been approved, scheduled and staffed.


Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.


Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.


Report issue with Faculty, Staff, or Dept/Group Calendars


Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.


Get help with Adobe Sign and electronic signatures


Request support with computer hardware and/or IT accessories.


Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.


Request help with creating a new web form or survey using Qualtrics


Report a fraudulent email, spam, or phishing scam.


Use this service to request assistance with employee email.


Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.


Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.


Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)


Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.


Use this service to submit an IT Project Request.


Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.


Report issue with computer hardware and/or IT accessories, This includes computers, projectors, desktop printers, Pharos copier/printer/scanner, projectors, monitors, peripherals, and all other University owned IT hardware.


Report issue with student email


ITS provides quotes for computer hardware and software