Use this service if you are unable to log into myCI or a campus computer/device and it is very important that you have access as soon as possible.
Report issue with Faculty, Staff, or Dept/Group Calendars
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Report issue with computer hardware and/or IT accessories, This includes computers, projectors, desktop printers, Pharos copier/printer/scanner, projectors, monitors, peripherals, and all other University owned IT hardware.
Report a problem with computer lab workstation(s).
Report a problem or request assistance with conference room technology.
Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.
Report issue with student email
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Report a fraudulent email, spam, or phishing scam.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Report issue/problem with Wifi and wired connections.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.