My Recently Visited Services
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Report issues and problems with CI Fileflow (Perceptive Content/ImageNow), or request general workstation help with CI Fileflow.
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Use this service to request to borrow laptops for Faculty, Staff, and Student Employees. Students are advised to visit Broome Library to check out laptops for academic purposes.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Submit a request to get help with configuring and/or troubleshooting software or applications on workstations, lab computers, classroom computers (both Windows and Macintosh), and/or other devices.
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Request assistance with Pharos Multifunction Printers
Purchase standard IT equipment, products or services
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
PROTOTYPE - Service for strategic initiatives mapping
Use this service to request assistance with employee, faculty, or shared calendars.
Use this service to request support in packaging up your computer, hardware, and phone to move it from one location on campus to another. You will still be required to submit a move request with Facilities to move your remaining office furniture and boxes.
Request assistance with network connectivity in student housing.
Use this service to submit an IT Project Request.
Request a new web-based form, database and/or workflow system
Use this service to sign up and participate in the 2022 Corporate Games.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Request help with creating a new web form or survey using Qualtrics
Get help with goCI, CSUCI's official mobile app for iOS, Android and m.csuci.edu